Frequently Asked Questions

No Advice contains general information about medical conditions and treatments. The information is not advice, and should not be treated as such.

No warranties

The medical information on is provided without any representations or warranties, express or implied. makes no representations or warranties in relation to the medical information on .

Without prejudice to the generality of the foregoing paragraph, does not warrant that:

(a) the medical information on will be constantly available, or available at all; or
(b) the medical information on is complete, true, accurate, up-to-date, or non-misleading.

Professional assistance

You must not rely on the information on as an alternative to medical advice from your doctor or other professional healthcare providers. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on .

Limiting our liability

You agree not to hold us liable for any damages arising from or relating to your reliance on any of the medical information provided on

Additionally, you agree not to repeat the medical information that you read on to a third party, as that third party may not have read this disclaimer and understood the caveats involved in receiving the information.

If you should repeat the medical information that you read on to a third party, whether through writing, electronically, or orally, you agree that you will indemnify us and defend us against any claims for damages by that or any other third party which received its information as a result of your actions, either in whole or in part. In other words, if the third party you told the information to repeats it to another third party, you must indemnify us and defend us against claims made by either of those third parties.


We accept payment via bank transfer and cash on delivery (COD).

All of the products come with printed instructions that you can refer to for all safety information. The instructions are printed in English, Spanish, French, Italian and Spanish. However if you would like to access the documents electronically then you can do so in your ‘my account’ section. Simply log in to your account, and on the left column select “Instructions for use”. You will see links to the PDF download of your instructions here. 

Yes you will, but you’ll have to cover the return courier fee.

Take a quick photograph of the product, wrap it in a plastic bag and throw it away. Do not touch the gel inside or otherwise ingest it. Contact us and we’ll arrange a refund or replacement as you wish. 

We use TCS and TRAX as our courier partner.

You'll receive your package next day if you're in Punjab, and 2 working days if you're ordering from any other province.